Engaging success.

Kusten deftly integrates business and technology requirements with human needs, and inspires teams to deliver excellence.

We are a small consultancy focused on sound project and program delivery by enabling and supporting the most important aspect of any workplace: your people.

Our consulting areas of practice include:

PROGRAM & PROJECT MANAGEMENT

With vast experience designing and delivering projects with cross-functional teams, challenging stakeholders and budgets up to several millions of dollars, we can expertly fulfill embedded or contract project manager, project director and program manager roles.

Select roles we have filled:

Program Manager, Asset Management Portfolio and Transmission Major Projects (embedded)
Senior Project Manager, Regulatory Compliance (contract)
Project Manager, Municipal Boundary Alteration/Annexation (contract)
Program Manager, People Strategy (embedded)

CHANGE MANAGEMENT

With more than 15 year’s experience defining, assessing, planning and implementing strategies to support organizational change projects, coupled with 25+ years communication, engagement and marketing experience, we can provide plain-language, clear and actionable advice and plans to help your people approach, accept and adopt new ways of being in your workplace.

Select experience:

Policy implementation, utility sector
Values-based culture change, municipal organization
Organizational restructure and governance update including role redefinitions, provincial philanthropic foundation
Design and implementation of a PMO, municipal organization
Design and implementation of business process improvements, utility sector

LEADERSHIP COACHING & MENTORSHIP

As experienced leaders and managers and trusted advisors to executive teams, as well as active members of PMI and ICF, we provide one-on-one coaching and mentorship to up-and-coming and seasoned project managers, project sponsors, middle managers, senior leaders and team members to excel in their critical roles within project and program governance structures and people leadership capacities while balancing personal goals and fulfilment.